Help
These are the most common questions for the Cafe-POS app:
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How do I set up Cafe-POS?
Download the app from the Google Play Store or from our page. Log into your account, set up your cafe layout, VAT and inventory, optionally add a printer and you can start making and tracking sales. Simple as that!
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How do I configure a printer?
Go into the Configuration tab from the menu and into Printer Settings, there you can add a TCP, USB or Bluetooth Printer.
You can configure each printer to print out receipts, orders, specific categories of items, the width of the paper and if the printer will be shared across all devices for Server-side Cafe-POS licenses. -
How can I create an .xml import for my inventory?
Create a .xml file with this example structure:
<articles> <article category="Category Name">
<name>Article Name</name>
<price>Article Price</price>
<saletype>Unit or Weight</saletype> (false for unit) (true for weight)
<stock>Article Stock</stock> (blank for no tracking of stock)
</article>
<article category="Drink">
<name>Coca-Cola</name>
<price>3.50</price>
<saletype>false</saletype>
<stock>475</stock>
</article>
...
</articles> -
How can I check receipts from another year?
Using the Magnifying glass icon in the Receipts tab you can select the day you wish to view the receipts from.
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How do I create accounts for my employees?
From the menu, click on the Manage Cafe button, click on Employees, there you can give them unique usernames with passwords and their corresponding permissions.
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My employees can't access the tables and make orders?
From the menu, click on the Manage Cafe button, click on Table Layout Employees, there you can give them access to manage which ever table.
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What are the permissions for my employees?
There are two permissions for employees:
Insert/Edit Permission: Those give access to the employee to inserting/editing articles, printers, categories, etc.
Delete Permission: They let the employee delete any article, printer, etc.
Be cautious giving these permissions! -
I can't log in and it says I have no more tries left?
You can log in into the last device your account has been signed into. You will have to wait until 1st of every month until this resets. This is a measure to prevent account sharing.
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Need more help?
Contact us at [email protected]